1. Login into your account:  


2. Select the “RMA” link on the navigate left under “My Account”: 


3. Click the “Request New Return” Button: 

4. Select the order from the dropdown that corresponds with your product return and click “Next": 


5. Choose which product you would like to return, the quantity of the return, reason for the return and finally the desired resolution: 

6. Provide as much detailed information and attach any documentation/images that will provide us a better understanding of your request. This will help us process your return in a quicker fashion. Finally click the “Submit Request” button: 

7: For updates on your RMA’s, you can always check the status/history under the RMA link under “My Account